Anytime you place an order you will receive two e-mails. The first will be a confirmation e-mail containing your order number. The second e-mail contains your tracking number and is sent once your item has been marked as shipped. Please note that it can take up to 24-48 hours for your tracking number to be activated.
We will e-mail you as items in your order ship, or if there are updates on the status of your order.
If you have a trinityclothing.com profile, sign in to your account. You will see which purchases are on the way and get to the shipment tracking updates.
To help determine if your connection is secure, look at the status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser), Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. You should also verify that the URL for the page you are on includes "https" at the beginning. Most browsers offer additional security alerts as well.
Customer Reviews: Share your thoughts about your Trinity purchases. Assign a one- to five-star rating and write a review.
E-mail Updates: Get the scoop by signing up for specialized email updates. Whether you are interested in fashion trends, Trinity Blog, womenswear, or sale items, we have the e-mail update for you. You can unsubscribe from our newsletters at any time by clicking Unsubscribe at the bottom of any email we have sent you.
Insider Perks: As an insider, you receive 15% off your initial order (excluding sale items). In addition, you will receive access to exclusive content including sales, style tips, fashion trends, pre-launch sneak peaks, and discounts.
Purchase History: If you have placed an order, you can determine its status, plus check on the order dates and order numbers for items you have purchased in the past.
At Trinity Clothing, we purchase unique pieces and in small quantities. As each customer is unique and beautiful, we want our clothing to be the same. Nothing worse than walking into a room and seeing your shirt, dress, or pants on several other women. As such, sometimes we are not prepared for the amount of admiration our customers have towards our clothing, and things sell out ridiculously fast.
Since we are new, we are still getting to know our customers tastes and preferences. It can be extremely difficult to project which styles will be most popular and how much inventory we need. We appreciate everyone's patience and will continue to adapt and make changes as we grow gracefully with our customers.
Unfortunately, most of our items purchased are “cut to order”. What this means is the manufacturer will produce based on what is purchased. In some cases, we are able to replenish, but that is not the case with all brands and styles.
If we are able to replenish, we will make an announcement to our Trinity Insiders via e-mail as well as on our website, Instagram, and Facebook.
Please become a Trinity Insider and follow us on social. That is the best way to find out when items have been restocked. Additionally, it is a great way to stay up to date on new releases, restocks, contests, and more!
Finds us on: Instagram, Facebook, and Pinterest @trinityclothingofficial
Payments & Taxes
Trinity Clothing accepts the following:
Credit Cards: Visa, MasterCard, JCB, American Express, and Discover Network.
Other Methods: Amazon Pay, PayPal, and Apple Pay
Trinity e-Gift Cards: To use online, enter the Gift Card number, along with the access code, in the payment section in Checkout.At this time, we cannot accept cash, CODs, checks, money orders
Not at this time. We are a new retailer and are getting to know our customers likes, dislikes, and preferences. We do believe that customers should be rewarded for their loyalty to our store. We are working hard to design a special, rewarding program that you are excited to use and share with your friends and family.
Become a Trinity Insider and be the first to know when we rollout our loyalty program. In addition, it is a great way to stay up to date on new releases, restocks, contests, and more! In addition, you get a special gift on your birthday!
It depends where your order is being shipped. We will charge sales tax based on the regulations of your state or province.
Our best sale of the year—the Trinity Anniversary Sale—occurs every March. Customers will enjoy outstanding savings on the most exciting new spring merchandise, along with plenty of stuff for winter and pre-spring.
Occasionally, we will conduct Flash Sales or promotions on certain collections or apparel.
Trinity Insiders receive access to exclusive sales and discounts that the general public does not have access to. These events happen a few times throughout the year.
We like to reward our customers with special promotional offers. Available promotions will be indicated on relevant pages of our website. We offer:
Gifts with Purchase: Some of our most popular promotions are complimentary gifts with purchase. These promotions are typically associated with a specific brand, item or minimum order total. If shipping to multiple destinations, the gift will automatically ship to the billing address.
Buy & Save: This promotion allows our customers to receive a discount by purchasing two or more of one item or specified group of items. The discount will apply in the Checkout process.
Promotion Code: You may qualify for a promotion that is associated with a specific code. Promotion codes can be found on the promotion or product details page. To retrieve your gift, enter the code in the promotion code field in the payment section during the Checkout process. Promotion codes are not case sensitive.
Checkout Process: Once you have reached the checkout stage, enter your promotional code into our gift card/discount code box, and click 'Apply'. If the code is valid, your discount will be applied.
Please note, only one promotion/discount code is redeemable per order. We are unable to price match past promotions.
Automatic: Many promotions do not require a promotion code, and will automatically be added to your order during the Checkout process. You can see that the promotion has been added at the bottom of the Checkout page.
Every promotion varies, as such, the promotion could be limited to purchases from participating brands, a specified group of items, a fixed dollar or percentage off your order, or a minimum purchase price (i.e. spend $150 and receive and save $25 dollars or free shipping).
All promotions and discount codes are available for a limited time during indicated dates and only while supply lasts.
Promotional offers and discount codes do not apply to international orders or sale items. This includes the Trinity Insider discount. Sale items are not eligible for additional discounts or promotions.
When you become a Trinity Insider, your exclusive discount code will be emailed to the address provided. Please check your inbox as well as your spam or junk folders for the email.
Usually when customers reach out to us concerning their discount code, it's because the email was delivered to their spam or junk folders.